Privacy Policy

Introduction

The Marketing Manager ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themarketingmanager.ca.

 

By using our website, you consent to the practices described in this policy.

 

Information We Collect

 

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out contact forms

• Book a consultation or call

• Subscribe to our email newsletter

• Communicate with us via email

 

This may include:

• Name

• Email address

• Phone number

• Business name

• Any other information you choose to provide

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Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring website

• Geographic location (city/region level)

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Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.

 

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services

• Schedule and manage consultations

• Send you marketing communications (only if you've opted in)

• Improve our website and services

• Analyze website traffic and user behavior

• Comply with legal obligations

 

How We Share Your Information

We do not sell your personal information. We use third-party service providers who assist us in operating our website and conducting our business, including:

• Google Analytics (website analytics)

• [Your email marketing platform] (email communications)

• Wix Bookings/Google Calendar (appointment scheduling)

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

 

Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

 

Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial privacy laws, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Withdraw consent for marketing communications at any time

• Request deletion of your information (subject to legal retention requirements)

• Lodge a complaint with the Office of the Privacy Commissioner of Canada

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Contact form inquiries: 2 years

• Email subscribers: Until you unsubscribe

• Client records: 7 years (for business/tax purposes)

 

Email Marketing

If you subscribe to our email list:

• You can unsubscribe at any time using the link in every email

• We will not share your email address with third parties for their marketing purposes

• We may track email opens and clicks to improve our communications

 

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

 

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

 

International Data Transfers

Your information may be transferred to and processed in countries outside of Canada, including the United States, where our service providers are located. These countries may have different privacy laws than Canada.

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

 

The Marketing Manager

Email: hello@themarketingmanager.ca

 

For privacy-related complaints or concerns, you may also contact: 

Office of the Privacy Commissioner of Canada

Phone: 1-800-282-1376 

Website: www.priv.gc.ca